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Light Duty

September 24, 2026

3 min read

Running an Agency

Written by the NextCrew team

Definition

Light duty is temporary modified work given to an employee who cannot do their full job while recovering from an injury or illness, most often a workplace injury under workers' compensation. The duties fit the doctor's restrictions, such as no lifting over a set weight, and the goal is a safe return to full duty.

Light duty is a return-to-work tool, and for a staffing agency it is an unusual one. A client-site employer can move an injured worker to a desk in the same building. An agency's injured Crew Member may not be able to return to the client where they were hurt, so light duty may mean finding a different assignment that fits the restrictions, or work at the agency's own office.

How does light duty work?

A typical light-duty path

Injury reported Doctor sets restrictions Light-duty offer made Modified work Return to full duty
The restrictions come from the medical provider; the employer finds work that fits them.

Why do employers offer light duty?

  • Lower claim costs. Workers' comp wage-replacement costs usually drop when the employee is earning again.
  • Faster recovery and return. Staying connected to work tends to make a full return more likely.
  • Premiums. Claims history drives workers' comp pricing, so managing claims well matters. See staffing agency insurance.

Do you have to accept light duty?

It depends on the state and the offer. In many states, refusing a suitable light-duty offer that fits the doctor's restrictions can affect workers' comp wage benefits. The offer usually has to be in writing and match the restrictions exactly. Disability and leave laws may also apply, so employers should get advice before acting on a refusal.

How should a staffing agency handle light duty?

  1. 1
    Get the restrictions in writing

    From the treating provider, with a review date.

  2. 2
    Ask the client first

    Some clients can offer modified work on site.

  3. 3
    Look across other clients

    A seated or low-lift role elsewhere may fit.

  4. 4
    Consider the agency's own office

    Temporary internal work can bridge the gap.

  5. 5
    Document the offer

    In writing: duties, hours, location, pay and start date.

Bottom line: light duty only works when the offer matches the restrictions exactly and is documented. Agencies have more options than they think, across every client they staff.

How NextCrew helps

NextCrew does not manage workers' comp claims. It helps an agency find and document a suitable assignment:

  • Search the whole pool of work. Find open jobs across clients by position and location.
  • Notes and tasks. Timestamped notes record the offer, and tasks with due dates track restriction review dates.
  • Workers' comp codes. A Workers Comp Codes table keeps the right code on each position.

Frequently asked questions

Related terms

General information, not legal or medical advice. Workers' compensation rules vary by state.