NextCrew enabled Direct Demos to take on new clients without creating unnecessary administrative work.

Amber Mahim,
President
Direct Demos and Merchandising

CHALLENGE
A high volume business, with short 4-hour shifts at a time, Direct Demos and Merchandising needed to provide the ability for demonstrators to choose their own schedules. Each shift is done independently and once complete, a time sheet must be reported with the survey results.
With thousands of shifts happening every month at hundreds of off-site locations with no direct management supervision, the process of staffing can take inordinate amounts of time to place available workers on assignment.
Our transition to NextCrew’s system was extremely smooth. The NextCrew team seamlessly migrated our data to a system that accommodated our specific needs. Now, instead of two or three people manually scheduling talent, the system simply offers opportunities and candidates accept.
Amber Mahim
President
Direct Demos and Merchandising
SOLUTION + RESULTS
Now, rather than two or three individuals manually scheduling talent, the system can offer opportunities for candidate to accept directly. NextCrew enables Direct Demos to take on new clients without creating additional unnecessary administrative work. Demonstrators are also pleased with the ability to pick their own shifts and update time sheets via the mobile app or website at any time. A mobile app with geo-fencing also allows Direct Demos to check in the demonstrators when they arrive on site. Now, when each demonstrator checks in or out at the store location, the system sends an automatic email to the administrator to report the exact information.
In the past, Direct Demos would rely on third party providers when shifts would go unfilled through the internal workforce. Without real-time access to availability, it would be impossible to know who was available or not. Now, with the customized NextCrew system, more shifts can be offered to internal staff, which raises moral and overall satisfaction.
Learn how NextCrew helps elevate your on-demand workforce management.